Application Maintenance & Managed Support, Built Around Your Users

Application maintenance, infrastructure support and offshore delivery — all tuned to the user experience and your business continuity goals.

Technology Support

Neobric offers application maintenance and infrastructure support with an additional focus on User Centricity. All our managed service activities and SLAs are tuned to the "User" experience.

Our engagements for User Support are available in both a dedicated team or a virtual team model, where a combination of required talent is deployed for each support requirement.

Depending on your needs, we can right-size your service pack to fit your budgets — providing a hassle-free model to keep your business running while keeping support costs down, leaving you to focus on the business creative.

Dedicated Team

A full-time team aligned exclusively to your support needs.

Virtual Team

A flexible blend of talent deployed per support requirement.

Right-Sized

Service packs tailored to your budget and business scale.

SLA-Driven

All activities and SLAs tuned to the end-user experience.

What's Included

Our managed support services cover the full lifecycle of your application and infrastructure.

Application Availability

Scalable cloud infrastructure management to ensure your application is always available to your users.

UX / UI Upgrades

Continuous improvements to the user experience and interface to keep your product modern and competitive.

Feature Optimizations

Performance tuning and feature enhancements to ensure your application evolves with your business needs.

Architecture Upgrades

Core workflow and architecture improvements to support scalability, security and long-term maintainability.

User Training

Structured training for administrative workflows to ensure your team gets the most from the platform.

Product Documentation

Comprehensive application and product documentation to support onboarding, handover and compliance.

Get in touch

Learn how we can support your tech needs

Write to us and we'll get back to you with the right support model for your business.